Troubleshooting

If you are experiencing a problem with your pool or your Pool Controls equipment, please consider the troubleshooting FAQs below – these should help you with the most common issues, however your local pool shop or mobile service technician may be best to visit site and help you find an answer to your problem.

If your problem is deemed to be warranty related please fill out the warranty request form on the warranty request tab.

Exclusion for wearing parts

This warranty does not extend to wearing parts, in particular the squeeze tubes fitted in peristaltic dosing pumps. Squeeze tubes should be replaced every 12 months by a suitably qualified technician. Pool Controls is not liable for any failure of its products or other damage caused by failure of a squeeze tube that has been used for more than 12 months.

Frequently Asked Questions

Product Manuals

Log a Warranty Service Call

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